Legal notice

Legal Notice

Effective Date: 14 August 2026

Welcome to Belgstrew. This Legal Notice applies to the Belgstrew website, online store and services.

By using our website or placing an order with us, you agree to the terms set out below.

1. About Belgstrew

Belgstrew is a bakery specialising in 100% eggless customised cakes.

We prepare cakes to order based on the information, design and requirements provided by the customer.

2. Website Information

We make every reasonable effort to ensure that the information on our website is accurate and up to date.

However, there may occasionally be differences between the information shown on the website and the final product, particularly for:

  • Cake colours
  • Decorations
  • Finishing details
  • Packaging
  • Product availability
  • Photographs shown on the website

Cake photographs are provided for reference and inspiration. Because cakes are handmade, the final cake may have minor differences from the photograph or design shown online.

3. Cake Designs & Customisation

Custom cakes are created based on the customer's selected design and instructions.

Where a design is customised, the final cake may not be an exact replica of a reference photograph due to differences in ingredients, materials, availability and the handmade nature of the product.

We reserve the right to make reasonable changes to a design where necessary to maintain the quality, stability or safety of the cake.

4. Product Availability

All products and customisation options are subject to availability.

We reserve the right to:

  • Change product availability
  • Modify product details
  • Update prices
  • Change ingredients or decorations where necessary
  • Discontinue products or designs

We will try to provide notice of significant changes wherever reasonably possible.

5. Prices & Orders

All prices displayed on our website are subject to change.

The price applicable to an order is the price shown at the time the order is placed.

An order is considered confirmed only after successful payment or confirmation from Belgstrew, as applicable.

We reserve the right to cancel an order in exceptional circumstances, including situations involving incorrect pricing, unavailable products, technical errors or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.

6. Delivery

Delivery is provided through third-party delivery partners.

Delivery charges, delivery availability and delivery times may vary depending on the delivery location, cake type, distance and availability of delivery partners.

For complete information about delivery, please refer to our Shipping & Delivery Policy.

7. Third-Party Services

Our website may use third-party services for payments, delivery, analytics, communication, marketing and other functions.

These services may have their own terms and privacy policies.

Belgstrew is not responsible for the independent actions, availability or policies of third-party service providers.

8. Website Content & Intellectual Property

All content on the Belgstrew website, including but not limited to:

  • Logos
  • Brand names
  • Photographs
  • Cake designs
  • Product descriptions
  • Text
  • Graphics
  • Videos
  • Website design

belongs to Belgstrew or is used with appropriate permission.

You may not copy, reproduce, modify, distribute, publish or commercially use our website content without our prior written permission.

9. Customer-Submitted Content

If you provide photographs, designs, messages or other content to us for the purpose of creating your order, you confirm that you have the right to provide that content to us.

We may use such content only for fulfilling your order and providing our services, unless you separately give us permission to use it for promotional or marketing purposes.

10. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access to the website
  • Interfere with the operation of the website
  • Introduce harmful software or code
  • Use the website for fraudulent purposes
  • Copy or misuse our website content
  • Use the website in a way that may harm Belgstrew or other customers

11. Website Availability

We aim to keep our website available and working properly. However, we cannot guarantee that the website will always be available, error-free or uninterrupted.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues or circumstances outside our control.

12. Limitation of Responsibility

To the extent permitted by applicable law, Belgstrew will not be responsible for losses or problems caused by circumstances outside our reasonable control, including:

  • Third-party delivery services
  • Payment service providers
  • Internet or technical failures
  • Website downtime
  • Traffic or weather conditions
  • Events beyond our reasonable control

This does not limit any rights or protections available to customers under applicable law.

13. Links to Other Websites

Our website may contain links to third-party websites or services.

These links may be provided for convenience. Belgstrew does not control these websites and is not responsible for their content, availability or policies.

14. Privacy

We collect and use customer information in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used and protected.

15. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Any changes will be posted on this page with the updated effective date.

We recommend checking this page periodically for the latest version.

16. Contact Us

If you have any questions about this Legal Notice or our website, please contact us.

Belgstrew Bakery
Call or WhatsApp: +91 9692000036
Email: bakery@belgstrew.com

17. Applicable Law

This Legal Notice and your use of the Belgstrew website are subject to the laws applicable in India.

Any disputes will be handled in accordance with applicable Indian law and the jurisdiction of the appropriate courts.

Important: Nothing in this Legal Notice is intended to remove or restrict any rights that customers are entitled to under applicable law.